Privacy Policy

1. Information We Collect

We only collect information you choose to give us. There is no account to create in order to read this website.

• Enquiry form: your name, email address, phone number, subject and message
• Newsletter and tender notifications: your name or company name, and your email address
• Supplier registration: your company details, registration numbers and any documents you attach
• Job applications: the details and documents you submit through the Career pages
• Server logs: your IP address, browser type and the pages requested, recorded automatically

2. How We Use It

We use what you send us to answer you and to carry out the purpose you sent it for. We do not sell personal information, and we do not use it for advertising.

• Responding to enquiries and quotation requests
• Evaluating supplier registrations and job applications
• Sending the notifications you asked to receive
• Keeping the website secure and diagnosing faults

3. Legal Basis

We process personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Where we rely on your consent — a newsletter subscription, for example — you may withdraw it at any time.

4. Who We Share It With

We share personal information only where it is necessary, and only with parties who are required to protect it:

• Service providers who host this website or deliver our email on our behalf
• Professional advisers, where we are required to take advice
• Government or regulatory bodies, where the law requires us to disclose

5. Cookies

This website uses cookies that are necessary for it to work, including one that keeps you signed in to the administrative area. We do not use advertising or cross-site tracking cookies. Blocking cookies in your browser will not stop you reading the public pages.

6. How Long We Keep It

We keep personal information for as long as it is needed for the purpose it was collected for, and for as long afterwards as we are required to keep business records. Newsletter subscriptions are kept until you unsubscribe.

7. Security

Access to personal information is limited to staff who need it for their work, and administrative accounts are protected by individual passwords and role-based permissions. No system is completely secure, so we do not claim that transmission over the internet is without risk.

8. Your Rights

Under the PDPA you may ask us for a copy of the personal data we hold about you, ask us to correct it, limit how we process it, or withdraw consent. Write to the address below and we will respond within the period the Act allows.

9. Changes To This Policy

When this policy changes we update the date at the top of this page. Where a change materially affects how we use information you have already given us, we will say so on this page.